Work
Lifecycle systems that move people.
CRM, martech, and ecommerce strategy designed to make every customer touchpoint count.
Explore expertiseExecutive digital marketing portfolio
Digital Marketing Director: Lifecycle Strategist | CRM MARTECH eCommerce Consulting | Entrepreneur | Speaker, Author
I’m passionate about partnering with clients who are building digital ecosystems grounded in data-driven strategy—transforming customer experiences and driving meaningful, measurable business outcomes.
Work
CRM, martech, and ecommerce strategy designed to make every customer touchpoint count.
Explore expertiseSpeaking & leadership
A point of view worth sharing.
Writing
Thoughtful perspectives on customer experience, growth, and the systems behind enduring brands.
01 / Credentials & expertise
Built for complex, cross-functional work
Systems & platforms
Tools: Exact Target, Hubspot, Wrike, Slack, Jira, Monday, Salesforce, Marketo, SEMRush, Totango, Strikedeck, various CRM, CMS, ecommerce platforms
Collaboration
I’ve had the pleasure of collaborating with valued teams across organizations. Including leading strategies, cross-functional teams, sales, product engineering, analytics, project managers, subject matter experts (SMEs), creative, and internal marketing, to retain and grow enterprise programs
02 / Perspective
A relationship-led approach to enterprise growth, grounded in data, empathy, and the systems that connect every customer touchpoint.
03 / Global perspective
Globally Focused. A global approach includes deep experience with cross-cultural teams. Applying attention to close cultural gaps for company culture and customer segments. I have an Advanced Level Spanish Certificate from the Instituto Cervantes. I'm constantly engaging with international markets, and I love this!
A Travel Enthusiast: 30 years of international travel experience. Countries visited include Spain, Hungary, Austria, Germany, Brazil, Argentina, Haiti, Trinidad and Tobago, Costa Rica, Italy, Dominican Republic, Uruguay, Jamaica, and multiple cities in Canada and Mexico.
04 / In their words
“Rachel would be a valuable member of any team looking to improve their digital strategy.”
— Ryan, Strategic Analytics Director
05 / Gallery
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06 / Ventures
07 / Start a conversation